Terms and Conditions

1. Eligibility

• You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use the Site or purchase Products. By using the Site, you represent and warrant that you meet this eligibility requirement.
• If you are purchasing Products on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Product Information & Disclaimers

• Accuracy of Details: We strive to provide accurate and up-to-date information about our Products, including descriptions, ingredients, dosage, pricing, and availability. However, we do not warrant that product descriptions, images, or other content on the Site are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to update Product information at any time without prior notice.
• Supplement Disclaimers: All Products sold on the Site are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease (consistent with FDA guidelines). Product claims have not been evaluated by the Food and Drug Administration (FDA) unless otherwise stated. Individual results may vary, and we do not guarantee specific outcomes from using our Products.
• Ingredients & Allergens: Product ingredients are listed on individual Product pages. We recommend reviewing ingredient lists carefully before purchase, especially if you have allergies or dietary restrictions. We are not responsible for adverse reactions to Products resulting from undisclosed allergies or improper use.
• Pricing & Availability: Prices are listed in USD and are subject to change without notice. We reserve the right to limit quantities of Products sold, discontinue Products, or refuse orders due to unavailability, pricing errors, or other reasons.

3. Orders & Payment

• Order Placement: When you place an order on the Site, you submit a binding offer to purchase the selected Products at the listed price. We reserve the right to accept or reject your order in our sole discretion (e.g., if Product is out of stock, pricing is incorrect, or we suspect fraud).
• Order Confirmation: After submitting your order, you will receive an automated email acknowledging receipt of your order. This is not a confirmation of acceptance. We will send a separate “Order Confirmation” email once your order is processed and accepted, which constitutes our binding agreement to fulfill the order.
• Payment Terms: You agree to pay the full purchase price (including applicable taxes and shipping fees) at the time of order. We accept major credit cards, debit cards, and other payment methods as indicated on the Site. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method. We reserve the right to cancel orders due to failed payment processing.
• Taxes: We are required to collect sales tax in jurisdictions where we have a physical presence or are obligated by law. Tax amounts are calculated based on your shipping address and will be added to your order total at checkout.

4. Shipping & Delivery

• Shipping Options: Shipping methods, costs, and delivery times are displayed at checkout based on your location and order details. We partner with trusted carriers (e.g., UPS, FedEx, USPS) to deliver orders.
• Delivery Estimates: Delivery estimates are approximate and do not account for delays due to carrier issues, weather, holidays, or other unforeseen circumstances. We are not liable for delays in delivery beyond our reasonable control.
• Risk of Loss: Title and risk of loss for Products pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged Products during transit unless the damage or loss is due to our negligence (e.g., improper packaging).
• International Shipping: If applicable, international orders may be subject to customs duties, taxes, or fees imposed by the destination country. You are solely responsible for paying these additional charges. We are not responsible for delays or confiscation due to customs procedures.

5. User Conduct

• You agree to use the Site only for lawful purposes and in compliance with these Terms. Prohibited conduct includes:
  • Using the Site to submit false or misleading information (e.g., fraudulent orders, fake reviews).
  • Accessing or attempting to access restricted areas of the Site (e.g., admin portals) without authorization.
  • Using automated tools (e.g., bots, scrapers) to collect data from the Site or interfere with its functionality.
  • Infringing on our intellectual property rights or the rights of third parties (e.g., copying content, trademark misuse).
  • Transmitting malware, viruses, or other harmful code to the Site.

6. Intellectual Property

• All content on the Site, including text, images, logos, product names, trademarks, and software, is the property of CCO Supplements or our licensors and is protected by intellectual property laws (e.g., copyright, trademark). You may not use, reproduce, distribute, or modify any Site content without our prior written permission.
• The “CCO Supplements” name and logo, and other brand names featured on the Site (e.g., Designs for Health, Nature’s Sunshine), are trademarks of their respective owners. Use of these trademarks without the owner’s consent is prohibited.

7. Limitation of Liability

• To the maximum extent permitted by law, CCO Supplements shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to lost profits, loss of data, or personal injury) arising out of or related to your use of the Site, purchase or use of Products, or these Terms, even if we have been advised of the possibility of such damages.
• Our total liability for any claim arising out of or related to these Terms or the Site shall not exceed the total amount you paid for the Products giving rise to the claim.
• This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or violations of applicable law (e.g., product liability claims for defective Products).

8. Indemnification

• You agree to indemnify, defend, and hold harmless CCO Supplements, its officers, directors, employees, and affiliates from and against any claims, damages, liabilities, costs, or expenses (including reasonable attorney fees) arising out of or related to:
  • Your use of the Site or purchase/use of Products.
  • Your violation of these Terms or applicable laws.
  • Your misrepresentation of eligibility or authority to use the Site.
  • Harm caused to third parties by your actions in connection with the Site.

9. Modifications to Terms

• We reserve the right to update or modify these Terms at any time. When we make changes, we will revise the “Last Updated” date at the top of this page and post the updated Terms on the Site.
• Your continued use of the Site or purchase of Products after the updated Terms are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

10. Termination

• We may terminate or suspend your access to the Site or ability to purchase Products at any time, with or without notice, if you violate these Terms, engage in fraudulent or unlawful conduct, or for any other reason in our sole discretion.
• Upon termination, all provisions of these Terms that by their nature should survive (e.g., intellectual property, limitation of liability, indemnification) shall remain in effect.

11. Governing Law & Disputes

• These Terms shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law principles.
• Any dispute, claim, or controversy arising out of or related to these Terms or the Site shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association (AAA). You waive the right to participate in a class action lawsuit or class-wide arbitration.

12. Third-Party Links

• The Site may contain links to third-party websites (e.g., brand websites, payment processors, shipping carriers). These links are provided for convenience only, and we do not endorse or control the content of third-party sites. We are not responsible for the privacy practices, terms of service, or products/services offered by third-party sites. Your use of third-party sites is at your own risk.

13. Force Majeure

• We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, wars, strikes, supply chain disruptions, or government regulations.

14. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and CCO Supplements regarding your use of the Site and purchase of Products, and supersede all prior or contemporaneous agreements, communications, or understandings (whether written or oral).
• Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
• Waivers: Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision in the future.
• Assignment: You may not assign these Terms or your rights under them without our prior written permission. We may assign these Terms to a third party in connection with a merger, acquisition, or sale of assets.

15. Contact Us

• Email: service@odwrnw.com
• Phone: +1 (855) 226-7788 (Monday – Friday, 9:00 AM – 6:00 PM EST)
• Mailing Address: CCO Supplements, Legal Department, 456 Health Boulevard, Wellness District, New York, NY 10001, USA